Frequently Asked Questions
Everything you need to know about our premium home fleece collection.
What makes your fleece products different from others?
At The Fleece Company, we use a proprietary high-density weave that prevents pilling and maintains its plush texture even after multiple washes. All our textiles are OEKO-TEX certified, ensuring they are free from harmful chemicals.
How should I care for my fleece blankets and throws?
To maintain maximum softness, we recommend machine washing in cold water on a gentle cycle. For best results, tumble dry on low heat or air dry. Avoid using bleach or fabric softeners, as these can break down the synthetic fibers over time.
What is your shipping policy for domestic orders?
We offer free standard shipping on all orders over $75 within the continental United States. Orders are typically processed within 1-2 business days, and delivery usually takes between 3 to 7 business days depending on your location.
Do you offer a satisfaction guarantee or return policy?
Yes, we want you to be perfectly cozy. If you aren't satisfied with your purchase, you can return your items in their original condition within 30 days of delivery for a full refund or exchange.
Are your products safe for children and pets?
Absolutely. Our fleece is hypoallergenic and designed to be durable enough to withstand pet paws while remaining soft enough for a nursery. The breathable fabric helps regulate temperature for safe sleeping.
Can I track my order once it has been placed?
Once your order ships, you will receive an automated email containing a tracking number and a link to the carrier's website so you can monitor your package's journey to your doorstep.